TERMS & CONDITIONS:

MINORS

It is hotel policy that minors who are attending a function are allowed in the function rooms until 12am and must be accompanied by their parent or responsible adult guardian at all times. They also will be issued with a wristband to ensure they are easily detectable. The removal of a wristband by a minor is against hotel policy, and the offending party and his/her parental guardian will be asked to leave the premises. If a minor is at any stage found with an alcoholic beverage, or is found to be showing signs of intoxication, he/she and their parent or responsible adult guardian will be asked by hotel security to leave the venue. Minors are not allowed access (even when accompanied by an adult) to other areas within the hotel i.e. Main Bar, Gaming, TAB, etc. The parent or guardian will be asked to sign a management plan on the night which outlines their responsibilities.  

SECURITY

On busy function nights a security guard will be assigned at the top of the stairs to permit entry to invited guests of the functions for that night. Hourly sweeps will also be conducted through the function rooms to check on the heath and safety of guests. Security will only be present in a function room on the request of the client and needs to be organised at least one (1) week prior to the event with the Functions Manager. A Hotel Duty Manager is always on site should an incident be deemed unmanageable by a Functions Supervisor. In some circumstances extra security will be called upon to manage situations at the request of the Duty Manager or Function Supervisor. The hiring of a separate security guard is charged to the client at $50 per hour.

PROPERTY DAMAGE

The client is financially responsible for any damage suffered to the hotel during their function (including their set up time).  In particular no items should be thrown off the verandas and the client must exercise appropriate control over their guests.

HOTEL POLICY REQUIREMENTS

It is a house policy of the Regatta Hotel that a guest may not obtain more than two drinks at the bar at any one time.  This is to help control any RSA issues and to ensure your function guests obtain fast, effective service from the bar or wait staff. Shots, doubles/triples and cocktails are at no time permitted to be served in the function rooms unless approved by the Venue Manager prior to your function.

It is house policy to close all veranda doors from 10pm due to sound & noise restrictions.  Guests are still able to enter and exit the veranda areas, but the doors must remain closed. Decibel limits apply to ALL music within the function rooms – please see the ‘Music & Entertainment’ section above.

Access to the function floor is via our internal stairs. Use of the external stairwell can be used when organised prior to your function. The Cellar Bar is only accessible by stairs.

At the end of your function all guests must exit the hotel via the back fire stairs. Due to Liquor Licensing laws all guests that wish to go downstairs into the main bar must enter back through the front entrance and be checked for ID and intoxication. No guests will be allowed down via the internal stairwell at the end of your function.

A copy of the house policy is available on request.

DRESS REGULATIONS

Every night of the week, all male patrons in shorts will be warned at 7pm that they will have to vacate the premises by 8pm. At 8pm every night all male patrons in shorts must leave the venue. After 8pm every night any patrons wearing football jerseys or overtly branded shirts of sporting teams will not be permitted to enter the venue (exceptions to this rule will be event days at Suncorp Stadium). Fancy dress is allowed in the private function rooms providing basic dress standards are adhered to – please ask the Functions Manager should you have any questions.         

DEPOSIT & CONFIRMATION OF BOOKING

Tentative bookings are held for seven (7) days from the date of booking.  Once seven (7) days have passed the system will automatically cancel your tentative booking.  To confirm the booking within the seven (7) day period, the room hire fee is required as the deposit.  Once paid, this amount is non-refundable, however is transferable to another date if at least one (1) months notice is given on the current booking.  Confirmation of all catering will be due fourteen (14) days prior to the function and payment of the balance and confirmed numbers must be made at least seven (7) days prior to the function date.

CONFIRMATION OF NUMBERS

Numbers for your function must be confirmed seven (7) days prior to your function. If numbers decrease, the full amount for the confirmed number is still required. Your numbers may increase up to 48 hours prior to your function depending on room capacity and ordering requirements. In this instance, the notice of increase in numbers must also be accompanied by the full payment for the additional guests.

PAYMENT

Payment can be made by credit card (using the authorisation form below), cash (in person), company cheque (post /in person – personal cheques are not accepted) or directly into our bank account (please contact the Functions Manager for details). All payments need to be fully cleared into the Regatta nominated bank account by the payment due date, including cheques and EFT payments.

If paying in person, an appointment needs to be arranged with either the Functions Manager or Functions Coordinator.  Please make cheques payable to ‘Liquorland (QLD) Pty Ltd’.

Should you require a Tax Invoice please request this from either the Functions Manager or Functions Coordinator.  Pricing listed throughout this document and on the website including (but not limited to) all food and beverage menus is subject to change without notice.

CANCELLATIONS

The deposit paid is non-refundable however it is transferable to another available date should you give at least one (1) month notice.  Should your function be cancelled 2-4 weeks prior to your date your deposit will be taken as a cancellation fee. If you cancel the function within one (1) week from the function date, full payment of catering and room hire is still required for the current numbers. Once you have read all of the terms and conditions, please sign in the space below and return to the Functions Manager or Functions Coordinator within one (1) week of confirming your function.

Clients Signature                                                                                                          

Clients/Function Name (in block letters)                                                              

Current Date                                                                                                     

Date of Function                                                                                                           

To sign the above is to acknowledge you have fully read and understood all the information in this functions package